Frequently Asked Questions

If we haven’t addressed your questions or concerns, please give us a call and we will be happy to talk with you!

Can I take a tour of your facility?
Absolutely! We encourage you to take a tour of our facility at anytime during business hours. No appointment is necessary!
Can I bring my own food?
Of course you can, we actually recommend bringing your pet's food from home to minimize the risk of gastric upset due to a sudden diet change. However, if that’s not convenient we will feed your pet at no additional charge to you. 
Can I bring toys and treats from home?
Yes!  We encourage you to bring in anything that would make your pet feel more comfortable in their new “home away from home.” The only exception would be regulation sized tennis balls.
Can I bring my pet's bed from home?
Absolutely! Please bring in your pet's favorite bed, or blanket! Belongings from home will just make your pet's stay more relaxing and comfortable! If you choose not to bring in a bed from home we offer a variety of different options for you to choose from!
What are the vaccination requirements for my pets?
All dogs are required to have current rabies, distemper and bordetella vaccines. All cats are required to have current rabies and distemper vaccines. If any vaccinations are not current, they must be updated at least five days prior to your arrival date.  
Can my dogs board in the same space together?
Absolutely! We can accommodate multiple pets of the same family in the same space.  With multiple sized accommodations available, you have the option to board multiple dogs in suites with a larger square footage.  The Junior and XL Suites are up to twice the size of our standard suites and range from 80 square feet for Junior Suites, up to 120 square feet for Extra Large Suites.  If you would like to board your dogs together, please make sure to contact us ahead of time to check on availability.
Can you administer medications?
We routinely administer medications to our guests each and every day. Please discuss any specialized medications at your time of arrival.  We are happy to administer oral medications up to three times per day. The cost for administering oral medication is $0.50 per administration. 
Do you offer any activities for my pet during their stay?
Absolutely! Every guest staying with us receives potty walks, and daily individual one on one play times as part of their boarding package.  Guests that are boarding in our upgraded suites receive all the special attention included with our standard boarding package, plus luxury raised orthopedic cot beds, and an additional potty walk as well.
What is the difference in the Junior/XL Suites vs. Standard Suite?
The Standard Suites are best suited for single occupancy boarding and are 60 square feet in size. The Junior Suites are suited for 2 small to medium size dogs at 80 square feet, and the Extra Large Suites are suited for 2 larger breeds at 120 square feet.  Each suite has a sleeping area with a raised orthopedic cot bed, a space for food and water, and an adjoining space for social time.
Can we contact you while we are away?
We would love to hear from you while you’re away! Call anytime during business hours and we will be happy to give you an update. For those of you that have email or texting capabilities, we are happy to send you a picture or a video clip of your pet.
Do you require a deposit when you make a reservation?
We only require deposits on reservations that fall during our peak season, and major holiday reservations such as Sping Break (early April), Thanksgiving, Christmas, New Years.  All peak season/holiday reservations require a deposit of one half of your boarding fees at the time the reservation is made.  Deposits are non-refundable, and not transferrable to another reservation.


434.975.DOGS (3647)
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You are welcome to tour our facilities anytime during business hours. We'd love to show you in person!

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Daily Progress Reader's Choice Award 2014 #1 Pet Groomer

Mary Knauf Amiss

"The Dogg House staff exhibits a loving and caring atmosphere. Now, our chow-mixed dog,named Bear, loves all the attention and special care that he gets every time he visits. He is always welcomed and treated with such good care. The Dogg House is clean and organized and the prices are very reasonable. I wouldn't feel comfortable leaving Bear anywhere else. I would definitely recommend the Dogg House to anyone who loves their pet."

Nancy J.

"I have been very pleased for the last 8 years, they have boarded and cut my cocker spaniel and have groomed my hound dog. I am handicapped and many times they have brought the dogs to my car, instead of me going to the office. They are loving people and they take care to make sure the staff loves animals."

Dolly P.

"The Dogg House staff is professional, organized, caring, careful and friendly. My dogs are not reluctant to go there, and always come home healthy and happy. I could not be more pleased with the service."

Joe Fallica

"We have been taking our dogs Max and Toby to the Dogg House for over 12 years and absolutely love and appreciate the entire staff and are sincerely grateful for the way they take care of us. We have always referred and highly recommended the Dogg House to all of our friends and anyone we know – they’re great!!"

Judy & Tom Rikken

"Our Cocker mix, Ashley, tell us she's been to the spa when we pick her up from being groomed at The Dogg House! She is always so proud of her new 'look' when she comes home. We are, too! The staff is always so friendly and we truly feel they go the "extra" mile for Ashley and for us."

Hours of Operation

Monday - Friday 8:00 am - 12:30 pm,
1:30 pm - 5:30 pm


Sunday 9:00 am - 12:00 pm
4:00 pm - 5:00 pm

Special Hours Memorial Day 8:00am - 11:00am
July 4th - Closed
Labor Day - 8:00am - 11:00am
Thanksgiving Day- Closed
Christmas Eve - 8:00am - Noon
Christmas Day - Closed
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